GENERAL PRIVACY POLICY

The information sharing practices described in this privacy policy apply to our current and potential customers, users of our internet sites, recipients of surveys or marketing information, and boating enthusiasts.

Our Commitment to Privacy

Thank you for purchasing a boat or requesting information from CABO Yachts. CABO Yachts is sensitive to privacy issues concerning your personal information. This policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us during your visits to our Web site (the “Site”) or through product registration cards, surveys, call centers, or other customer contacts. CABO YACHTS WILL NOT SELL YOUR PERSONAL INFORMATION OR SUBJECT YOU TO TELE-MARKETING OR UNSOLICITED E-MAIL.

 

You take privacy seriously, and so does CABO Yachts . It is our way of sustaining your trust in CABO Yachts and in our products and services.

 

Your Consent

 

Revisions . We may revise this Privacy Policy from time to time. You are responsible for checking this policy when you visit our Site to review the current policy. By using this Site, you agree to our use of the information we collect about you as set forth in this Privacy Policy. Last update: July 5, 2006 .

 

Description of Information Practices Not Currently in Effect . This privacy policy addresses some types of information, means of collecting information, and uses of information that may not presently apply to one or more of our sites. We tell you about these types of information, means of collecting information, and uses of information anyway because we want to maintain flexibility in offering additional features without having to revisit our terms and conditions or privacy policy every time we revise a site or offer new functions. No description of any type of information, means of collecting information, or use of information will require us to collect any particular information, make any particular use of any information, or offer any particular functionality through any site.

 

Changes to This Privacy Policy . If we decide to change this privacy policy, we will post the revised policy on this site. Except as stated below, we will use information in accordance with the privacy policy under which the information was collected. BY USING OUR SITE, YOU AGREE TO THIS CHANGE PROCEDURE.

 

What Information We Collect and Why

 

Types of Information. You may visit this Site without telling us who you are or revealing any personal information about you. When you visit our Site, purchase our products, contact our Call Centers, or participate in promotions or surveys you may provide us with two types of information:

 

1.    Personal information which you knowingly choose to disclose that is collected on an individual basis or provided by an authorized dealer as part of your purchase . Personal information includes email address, first and last name, home or other physical address, telephone numbers, and other demographic information. For example, when a user orders a brochure online or completes a survey, the user voluntarily provides information about his current boat ownership, purchase plans and cruising or sportfishing preference. This information is used for market analyses, targeted direct-mail campaigns, and follow-up mailings. CABO Yachts , our authorized dealers, and any marketing consultants responsible for mailings receive this user information.

 

2.    Aggregate Demographic Information . We may also share aggregated customer demographic information with our users, our affiliated organizations, and other organizations with which we do, or contemplate doing, business. Such information is aggregated and is not linked to any information that can identify individual users.

 

3 .   Aggregate Site-Use information. We or our hosting provider may collect traffic information from visitors for statistical analysis and site improvement. When you access a site, we or our hosting provider may collect information about your visit in a log file on a server. Log file information may include, but is not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We or our hosting provider use this information to analyze trends, administer sites, track users' movements in the aggregate, and gather demographic information for aggregate use. IP addresses and other log file information are not linked to personal information. We do not try to track users or to identify users individually except as otherwise stated in this policy, but we or our hosting provider do review this information to understand overall trends and to determine what kinds of content are popular and useful to users.

 

Use of Your Personal Information

CABO Yachts does not sell, share, transfer or otherwise disclose personal information to third parties, except to our marketing providers, our authorized dealers, sister companies (affiliates), partners, and their marketing providers, all of which have comparable levels of privacy protection, or where disclosure is required by law. We may have agreements with marketing providers to provide specific services for you. When you request or use such services, we may share personal information with suppliers or marketing providers who have contractually agreed to protect your information according to our privacy policies. In such cases, we will use good faith efforts to restrict any personal information provided to the information necessary for the provision of such services and limit any other use of the information. Consequently, we may transfer your information to countries throughout the world wherever we or such third parties conduct business. We may additionally use, store, disclose or otherwise process the personal information you provide for any of the following purposes:

•  to understand the use of our Site and make improvements;

•  to respond to specific requests or inquiries from Site visitors or to our customers;

•  to obtain parental consent from visitors under 18 years of age, where necessary;

•  to provide any necessary notices to our visitors or their parent or guardian;

•  to protect the security or integrity of our Site when necessary;

•  to send you notices, promotions, and solicitations regarding the Site and products and services;

•  to provide exclusive benefit packages to our customers;

•  to provide product notifications from Cabo Yachts or as required by the Federal Boat Safety Act;

•  to provide product and marketing surveys to determine your present and future needs;

•  to aid in providing customer service or warranty assistance;

•  to send magazines, newsletters, brochures, catalogs, and other marketing materials.

Call Center Use of Personal Information . Personal information, including names, addresses, and personal opinions, may be retained by Marketing Call Centers , or Customer Service and Warranty Call Centers for any of the following purposes:

•  to assist callers with obtaining marketing information;

•  to assist callers with customer or product issues;

•  to evaluate callers' experiences with marketing programs, products, service, and sales;

•  to comply with any requirement of law or request of a governmental authority;

•  to return calls or follow-up with third parties to provide the caller with assistance;

•  to keep an accurate record of calls;

•  to train employees and improve service; and

•  any other specific purpose explained to the caller.

 

The caller's personal information will only be used by the Call Center for these specified purposes and will not be sold to any third party. Depending on your request to the Call Center , Callers' personal information may be forwarded to third party suppliers with which we have contracted to provide you with certain products or services and which have comparable levels of privacy protection. The Call Center will provide a caller with a copy of any retained documented personal information upon written request within a reasonable amount of time. Personal information will be subject to the safeguards, access, retention and disposal policies as set out in the CABO Yachts Privacy Policies and Practices under Call Centers and Brunswick 's Document Retention policies.

 

Call Center Taped Calls.

•  Calls will only be taped for specified purposes, which a reasonable person would consider appropriate under the circumstances.
•  The taped information will only be used by the Call Center for the specified purposes described to the caller.
•  Call Centers will obtain the consent of the caller prior to taping the call by informing the caller that the conversation is being taped and the purpose for the taping at the beginning of the call by either an automatic recording or a Call Center representative. Callers who continue to place the call have provided implied consent.
•  The Call Center will comply with applicable law regarding the deletion of any tapes pertaining to a caller's personal information upon written request within a reasonable time, provided that such records are not required for legal or business reasons relating to the services being provided to the caller. The written request shall specify the name of the caller and date of the call for retrieval purposes. A summary of the call will still be recorded as set out above.

Email Information. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. If you give us your e-mail address, we may send you a welcoming e-mail that may verify password and user name information. If you wish to unsubscribe from e-mail contact, follow the directions in the e-mail or use the contact information at the end of this policy to remove your name from the database.

 

Marketing Surveys, Solicitations, Or Contests. From time to time, we may use personal information provided through product registration to request marketing information from you using surveys, solicitations, or contests. Additional information requested may include contact information (such as e-mail address) and demographic information (such as number of family members and income ranges). Participation in surveys, solicitations, or contests is completely voluntary and you therefore have a choice as to whether to disclose any information. We will use such contact information to notify winners and award prizes, to monitor or improve the use of one or more sites or advertising, and to provide aggregated information for marketing analyses. We use this information to analyze your present and future needs related to our products and to send you further notices, promotions, solicitations, or brochures and other marketing materials regarding the Site and the products and services of our businesses and those of our affiliates and business partners or authorized dealers. Solicitations may take the form of mailings via U.S. mail or other couriers, or e-mail (if provided). If you do not want to receive these solicitations from us using the personal information provided by you through product registration cards or other sources, you may specify this during registration where and if indicated, you may unsubscribe to e-mail, or you may notify the individuals who handle database information at the end of this policy.

 

Owner Surveys & Exclusive Owner Benefits . Owner-satisfaction surveys which are forwarded to new boat owners from information provided through product registration are important to determine your requirements for any assistance with our products and to be able to determine your present and future needs. Any information provided through the survey is completely voluntary. Accordingly, if you request that your contact information provided to CABO Yachts companies be removed from marketing solicitations, you must specify that this includes surveys and/or other exclusive owner benefit packages. Otherwise, new boat owners will continue receive any applicable exclusive owner benefit packages and product survey(s), which may provide extended warranty benefits upon completion.

 

Product Registration Information Use . By purchasing a product, submitting a product registration card or permitting it to be submitted, you agree to the following provisions: CABO Yachts may collect, maintain, and disclose your name, address, phone number and any other contact information about you required on the product registration card to our employees, affiliates, dealers, and marketing agencies. This information will be shared with third-party advertising agencies in order to maintain our companies' databases and business processes (provided that such third parties are similarly restricted in their use of the information). This information is collected for the following reasons:

 

•  to provide product notifications from CABO Yachts or as required by the Federal Boat Safety Act or other applicable laws;
•  to provide exclusive owner benefits;
•  to conduct product surveys to determine any current need with your purchase and future preferences;
•  to offer products & services, and marketing solicitations, including contests, promotions, or discounts;
•  to comply with any requirement of law or request of a governmental authority

 

Site Sales, Ordering, Event Registration, and Related Processes . This section is meant as a general description of our practices. It does not impose any duty upon us and it does not constitute a representation or warranty by us upon which you may rely.

 

Branded Merchandise Sites . In some instances, we will make available through the Site, an indivisible linked site of a third party vendor to sell certain products and services, including the branded merchandise sold by a third party vendor. Although it may appear that you are on our Site when you request such products and services, your information goes directly to the third party vendor for the purpose of fulfilling your order or request and is not received by CABO Yachts .

Credit Card Information for Branded Merchandise . If you send confidential personal credit card information as part of your ordering process to our vendor's site, it is encrypted and securely relayed to a third party credit card processor, who subsequently sends an authorization code back to the Site. Your confidential personal credit card information is not received, stored or otherwise retained by CABO Yachts in any way.

Merchandise Licensee. The branded merchandise sold on this Site is sold by CABO Yachts licensee, Deep River Traders. Please contact Doug Langley , Deep River Traders, 161 Crestwick Rd., Ramseur, NC 27316 (phone), 336-824-3904, or by e-mail at dlangley@deeprivertraders.com for information regarding products, delivery, and returns.

Order Forms. When and if you order brochures or services using a site or register for an event, CABO Yachts or a third party vendor selling our branded merchandise will request information from you using an order form. When we already have information about you (such as through a previous order, survey, or registration, whether received through a site or otherwise), we may use such information to facilitate the order or registration process. When using an order form, you must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill your order. If CABO Yachts or its third party vendor selling our branded merchandise have trouble processing an order, this contact information could be used to contact you.

Shipping of Merchandise . CABO Yachts , or its third party vendors selling CABO Yachts branded merchandise on linked sites to the CABO Yachts site, may use outside shipping or other outsourcing providers to process and ship orders or perform other functions. We use commercially reasonable diligence to restrict the purposes for which these outsourcing providers may use your personal information. The requirements or requests that we impose on such outsourcing providers vary with the sensitivity of the information and can, but do not necessarily, include requirements that these outsourcing providers not retain, share, store, or use personal information for any secondary purposes, except for backup and recovery operations. Although we use good faith efforts to impose, and/or ensure compliance by our outsourcing providers, we cannot, and will not, be responsible to users for misuse of personal information by such outsourcing providers.

Tell-A-Friend. We may offer a referral service that allows you to inform your friends and other acquaintances about content on the site or to forward information to them. If you elect to use such a referral service, the following provisions will apply:

•  We will collect the friend's e-mail address and use it to send a one-time e-mail inviting the friend tovisit internet sites or providing the information you requested.

•  We will store this contact information for the sole purpose of sending the one-time e-mail.

•  When you use this service, you represent and warrant to us that you have an existing business or personal relationship with the friend or acquaintance sufficient to avoid liability under any law that applies to unsolicited e-mail.

•  You will be the sender of any such e-mail and we will merely be a service provider facilitating your sending of the e-mail.

 

Policy Jurisdiction

This section sets forth our general privacy policy for the United States and other jurisdictions not otherwise specifically covered by the jurisdiction-specific policies for Canada and the European Union (EU). The General Privacy Policy also applies to citizens of European Union Member States and Canada , except where the provisions of the General Privacy Policy and the EU or Canadian Policy cannot be construed consistently, then the provisions of the respective EU or Canadian Policy will govern. Citizens of EU Member States and citizens of Canada should see privacy policy provisions under the separate links below which are specific to them.

 

Site Use Information

Users Under Age 13 . It is our policy that visitors to our Site who are under the age of 13 should not post or provide information on our Site without the consent of their parents. The Child Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13.

Cookies

Definition of Cookies. Similar to other commercial Web sites, a technology called “cookies” may be used to provide you with tailored information. A cookie is a small piece of data that a Web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. A cookie can contain information about you, your computer, your browser, your session, the websites you visit, and other information about you or others who use, or have used, the computer or browser you use to access the Internet. The goal is to save you time and provide a more meaningful visit.

Link with Personal Information. The cookies we use, if any, are not linked to any personal information while using a site unless you have given us permission to link personal information to one or more cookies. You give us that permission any time you register on a site, place an order through a site, or identify yourself or the computer you are using through a site. When this permission is given, the cookies we use may link your personally identifiable information with the pages on our sites that you visit.

Notification & Rejection of Cookies . You may be able to set your browser to notify you when you receive a cookie. Most or all browsers permit you to disable or reject cookies. You can do this by setting the preferences in the browser. If you set the browser to reject cookies, you can use the sites, but you may not be able to use the full functionality of one or more of the sites or it may take additional time to utilize such functionality. Use the “help” feature of your browser to obtain more information about refusing cookies. As of the time we wrote this privacy policy, there was information about how to disable cookies at the following websites. We do not operate either of these websites and we make no representation or warranty about the information contained in the websites to which these links will take you.

http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b283185

http://wp.netscape.com/legal_notices/cookies.html

Third-Party Use of Cookies. One or more of the organizations with which we do business, or to which we provide links from a site, may also use cookies. We have no control over such organizations' uses of cookies and users should review the privacy policies of such organizations to determine the uses such organizations make of cookies.

Exceptions. Notwithstanding anything else in this privacy policy to the contrary, we may collect personal information and use such information in ways other than those described above if we are required to do so by law or if we deem it advisable in the course of assisting law enforcement activities or protecting our site(s) or other property.

Links to Other Web Sites. When you use a link to go from our Site to another Web site, our Privacy Policy is no longer in effect. We do not operate those websites and we cannot control the information that the operators of such websites gather or what the operators of such websites do with the information. We are not responsible for the privacy practices employed by Web sites linked to or from our Site nor for the information or content contained therein.

Security . Where we collect nonpublic personal information from you, we or one or more of our service providers use industry-standard encryption and security standards to protect such information. You can tell whether encryption is being used by noting the “locked” or other status indicator on the browser you are using. If the browser you are using does not indicate that the session is secure (e.g. by displaying a lock, a key or another icon), you should assume that the connection is not secure and that third parties could intercept the information shared by you and us during that part of the session.

We also use commercially reasonable efforts to protect user information offline. All sensitive user information is maintained in our offices or at the facilities of our information technology provider(s). We cause access to servers and connections to be limited by key or other access. Only employees or agents who need the information to perform specific functions are granted access to personal information. We use reasonable efforts to assure that our employees and agents are informed of our security and privacy practices.

 

Access, Correct, Or Remove Personal Information.

Your personal information is located at our company and with our primary marketing agency, who has contractually agreed to protect your personal information according to our privacy policies. You can withdraw consent for us to send you marketing materials at any time. It may be impractical for us in some circumstances to prevent an authorized dealer or affiliate to whom we have supplied your information from continuing to use the information and opting out may not stop them from contacting you. You will need to contact them directly to opt out of any further use of your information.

 

We will use commercially reasonable efforts to timely make any changes you request. Such compliance may involve batch processing and other processes that take 30 days or longer. If you require an immediate change to your personal information and are unable to make such a change using the available site resources, please contact us. If you opt not to receive such communications or allow us to share your information and then give your personal information to us again using a site or under other circumstances that permit us to use your information, we will regard your opt-out as rescinded.

 

Please direct corrections, withdrawals of consent, complaints or other inquiries regarding personal information to:

 

Amy Luley,

CABO Yachts

9780 Rancho Road,

Adelanto, CA, 92301;

Phone: 760-246-8917,

Fax: 760-246-1957

E-mail: Amyl@Caboyachts.com

 

For More Information on CABO Yachts Privacy Policies Contact:

Brunswick Chief Privacy Officer

Brunswick Corporation, 1 North Field Court, Lake Forest , IL 60045 , USA

Telephone: (847) 735-4430; Fax: (847) 735-4330

 

 


european union logo     European Union Privacy Statement

 

Thank you for purchasing our boat or requesting information. We are required by EU Directives and laws and US laws to collect your personal information to be able to provide you with information for product safety purposes, and to fulfill our warranty obligations to you. The European Data Protection Directive requires notification to you of the collection, use, safeguarding, and transfer to our company in the United States and Canada of your personal information. “P ersonal Information” may include your name, age, mailing address, residential phone number, or e-mail address. It may also include income ranges, marital status, product or lifestyle preferences, and product registration and boat warranty information.

 

How We Collect Personal Information: “Personal data” and “personal information” and “your information” means data about you that identifies or can identify you. Upon receipt of this form executed by you, your dealer will provide us with personal information collected at the time of your boat order/purchase with other product registration data. We do not collect sensitive personal data pertaining to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health or sexual life, or financial account numbers or credit card information used to purchase your boat. Your dealer will continue to provide us with information on your boat relating to our express limited warranty. We will send you customer satisfaction surveys which you may elect to return to provide us with information on your boat purchase and your servicing needs. Your personal information may be gathered by or shared with our marketing providers and affiliated companies, who have comparable levels of privacy protection, for the purposes described in this statement. Our employees, authorized dealers, and marketing providers collect personal information when you request information about our companies and from surveys, promotions, contests, correspondence, your e-mails, telephone inquiries, web forms, and other communications.

 

How We Use & Disclose Personal Information: Unless you advise us otherwise, our employees, authorized dealers, affiliated companies, and marketing providers, may generally collect, use, disclose, transfer, hold, and file your personal information for the following purposes: (1) Providing you with information for product recall and other product safety related purposes; (2) Fulfilling the terms of our limited warranty or other service obligations; (3) Ensuring your satisfaction through surveys or other contacts; (4) Providing goods, brochures, information, incentives, and/or services to you or on your behalf; (5) Reviewing goods and/or services provided to you in product, services, and market analyses; (6) Providing billing, accounting, collections, and protecting against fraud and error; and (7) Investigating a breach or a contravention of a law, complying with a subpoena, warrant, court order, or as required or otherwise permitted by law. WE WILL NOT SELL YOUR PERSONAL INFORMATION OR SUBJECT YOU TO TELE-MARKETING OR UNSOLICITED E-MAIL ADVERTISEMENTS.

 

Safeguards: We use security safeguards appropriate to the sensitivity of personal information to protect it from loss or theft, as well as prohibiting unauthorized access, disclosure, copying, use or modification of your personal information. These safeguards include restricted access to offices and equipment, security clearances, the use of passwords and/or encryption, publishing our privacy policy to appropriate personnel with instructions to act in accordance with its principles and contractual provisions with our marketing agents, and authorized dealers to follow the principles of our privacy policy.

Transfer of Personal Information outside the European Economic Area ("EEA"):  Although the United States and Canada may not have data privacy laws which afford the same level of protection for your personal information as laws within the EEA, please be assured that we will continue to abide by the principles set out in this privacy statement, in our full privacy policy, and in applicable laws, for all transferred personal information.  We will preserve the security and confidentiality of personal information and afford such personal information an adequate level of protection.

 

Access and Correction to Your Personal Information: Subject to the exceptions provided by applicable law, we will provide upon written request your specific personal information collected in a form which is generally understandable. Your Personal Information is located at our company and with our primary marketing agency, who has contractually agreed to protect your personal information according to our privacy policies. You can withdraw consent for us to use your personal information and/or send you marketing materials at any time upon providing us with 30-day notice. Please direct corrections, withdrawals of consent, complaints or other inquiries regarding personal information to: Amy Luley, CABO Yachts, 9780 Rancho Road, Adelanto, CA, 92301; Phone: 760-246-8917, Fax: 760-246-1957E-mail: Amyl@Caboyachts.com

Our full Privacy Policy and any updates are located on our website. If any supplementary disclosure is required, we will obtain your consent for disclosure to other persons or organizations, and the purposes for the disclosure, unless otherwise permitted by law.


   Canadian Retail Customer Privacy Statement

 

Thank you for purchasing one of our boats or requesting information! This Privacy Statement is to inform you how we collect, use, disclose, and safeguard the personal information you provide to us through your purchases, requests for brochures, product registration cards, promotions, surveys, call centers, or other customer contacts. To see our full Privacy Policy and any updates, please select the Privacy Policy link at the internet site for the brand of boat you purchased.

 

“P ersonal Information” may include your name, age, mailing address, residential phone number, or e-mail address. It may also include income ranges, marital status, product or lifestyle preferences, and information concerning dealer service.

The Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”) and private-sector privacy legislation in Quebec, Alberta, and British Columbia impose requirements regarding the collection, use, disclosure, and safeguarding of personal information in relation to our commercial activities.

 

How We Collect Personal Information: Our authorized dealer provided us with personal information collected at the time of your boat order/purchase with other product registration data and will continue to provide us with warranty and servicing information on your boat. We will send you customer satisfaction surveys which you may elect to return to provide us with information on your boat purchase and your servicing needs. Your personal information may be gathered by or shared with our marketing providers and affiliated companies, who have comparable levels of privacy protection, for the purposes described in this statement. Our employees, dealers, and marketing providers collect your personal information when you request information about our companies and from surveys, promotions, contests, correspondence, your e-mails, telephone inquiries, web forms, and other communications.

 

How We Use & Disclose Personal Information: Unless you advise us otherwise, our employees, authorized dealers, affiliated companies, and our marketing providers may generally collect, use, disclose, hold, and file your personal information for the following purposes: (1) Providing goods, brochures, information, incentives, and/or services to you or on your behalf; (2) Fulfilling the terms of our limited warranty or other service obligation; (3) Facilitating recalls or service campaigns if necessary; (4) Reviewing goods and/or services provided to you in product, services, and market analyses; (5) Ensuring your satisfaction through surveys or other contacts; (6) Administration, billing, accounting, and collections; and protecting against fraud and error; and (7) Investigating a breach or a contravention of a law, complying with a subpoena, warrant, court order, or as required or otherwise permitted by law. WE WILL NOT SELL YOUR PERSONAL INFORMATION OR SUBJECT YOU TO TELE-MARKETING OR UNSOLICITED E-MAIL.

 

Safeguards: We use security safeguards appropriate to the sensitivity of personal information to protect it from loss or theft, as well as prohibiting unauthorized access, disclosure, copying, use or modification of your personal information. These safeguards include restricted access to offices and equipment, security clearances, the use of passwords and/or encryption, publishing our privacy policy to appropriate personnel with instructions to act in accordance with its principles, and contractual provisions with our marketing agents and authorized dealers to follow the principles of our privacy policy.

 

Access and Correction to Your Personal Information: Subject to the exceptions provided by applicable law, we will provide upon written request your specific personal information collected in a form which is generally understandable. Please direct corrections, withdrawals of consent, complaints or other inquiries regarding personal information to: Amy Luley, CABO Yachts, 9780 Rancho Road, Adelanto, CA, 92301; Phone: 760-246-8917, Fax: 760-246-1957,

E-mail: Amyl@Caboyachts.com

 

You can withdraw consent for us to use your Personal Information at any time or provide corrections upon providing to us a 30-day notice, unless withdrawing consent would impede the performance of legal obligations. We are required by law to provide you with information for product recall and other product safety related purposes . The withdrawal of your consent may also adversely affect our ability to provide products and services to you and to maintain our relationship. Please note, notifying us will not result in withdrawing consent from your dealer, who should be contacted separately.

 

Obtaining Consent: If any supplementary disclosure is required, we will obtain your consent for disclosure to other persons or organizations and for other purposes than stated herein, unless otherwise permitted by law.

Thank you again for your business. We hope you have many years of wonderful boating experiences!


canadian privacy policy

Déclaration sur la protection des renseignements personnels

 

Nous vous remercions d'avoir acheté notre bateau ou de nous avoir adressé une demande de renseignements. La présente déclaration sur la protection des renseignements personnels vise à vous expliquer comment nous recueillons, utilisons, communiquons et protégeons les renseignements personnels que vous nous fournissez par l'intermédiaire de vos achats, de vos demandes de brochures, de vos fiches d'enregistrement de produit, de promotions, de sondages, de centres d'appels ou d'autres communications de client. Pour consulter le texte intégral de notre politique de protection de la vie privée et de toute mise à jour, veuillez sélectionner le lien Politique de protection de la vie privée dans le site Internet de la marque de votre bateau.

 

Le terme « renseignement personnel » peut comprendre votre nom, votre âge, votre adresse postale, votre numéro de téléphone résidentiel ou votre adresse de courriel. Il peut aussi comprendre les paliers de revenu, l'état matrimonial, les préférences en matière de produits ou de mode de vie et des renseignements sur le service du concessionnaire .

 

La Loi sur la protection des renseignements personnels et les documents électroniques du Canada (« LPRPDE ») et la législation sur la protection des renseignements personnels dans le secteur privé du Québec, de l'Alberta et de la Colombie-Britannique imposent des exigences relativement à la collecte, à l'utilisation, à la communication et à la protection de renseignements personnels dans le cadre de nos activités commerciales.

 

Comment nous recueillons les renseignements personnels : Notre concessionnaire agréé nous a transmis des renseignements personnels recueillis au moment de la commande ou de l'achat de votre bateau ainsi que d'autres données d'enregistrement de produit, et il continuera de nous fournir des renseignements sur la garantie et l'entretien de votre bateau. Nous vous enverrons des sondages sur la satisfaction du client que vous pourrez décider de retourner afin de nous informer de vos besoins en matière d'achat et d'entretien de bateau. Vos renseignements personnels peuvent être réunis par des fournisseurs de services de commercialisation et des sociétés affiliées, affichant des niveaux comparables de protection des renseignements personnels, ou être partagés avec eux, aux fins décrites dans la présente déclaration. Nos employés, votre concessionnaire et nos fournisseurs de services de commercialisation recueillent des renseignements personnels à partir de vos demandes de renseignements sur nos sociétés et au moyen de sondages, de promotions, de concours, de la correspondance, de vos courriels, de demandes de renseignements téléphoniques, de formulaires Web et d'autres communications.

 

Comment nous utilisons et communiquons les renseignements personnels : Sauf avis contraire de votre part, nos employés, nos concessionnaires agréés, les sociétés affiliées et nos fournisseurs de services de commercialisation peuvent généralement recueillir, utiliser, communiquer, détenir et déposer vos renseignements personnels aux fins suivantes : (1) offrir des biens, des brochures, des renseignements, des mesures incitatives ou des services à votre intention ou dans votre intérêt, (2) exécuter les modalités de notre garantie limitée ou une autre obligation de service, (3) faciliter les rappels ou les campagnes d'entretien, au besoin, (4) examiner les biens ou les services vous étant offerts dans le cadre d'analyses de produits, de services et de marchés, (5) s'assurer de votre satisfaction au moyen de sondages ou d'autres communications, (6) effectuer l'administration, la facturation, la comptabilité et le recouvrement, et assurer une protection contre la fraude et les erreurs, et (7) enquêter sur la violation d'une loi ou respecter une citation à comparaître, un mandat ou l'ordonnance d'un tribunal, ou tel que la loi l'exige ou le permet par ailleurs. NOUS NE VENDRA PAS VOS RENSEIGNEMENTS PERSONNELS NI NE VOUS SOUMETTRA À DU TÉLÉMARKETING OU À DU POLLURIEL.

 

Mesures de protection : Nous recourons à des mécanismes de sécurité convenant à la sensibilité des renseignements personnels afin de protéger ceux-ci contre la perte ou le vol, de même que nous en interdisons l'accès, la communication, la reproduction, l'utilisation ou la modification sans autorisation. Ces mesures de protection comprennent l'accès restreint aux bureaux et au matériel, des autorisations de sécurité, l'emploi de mots de passe ou du cryptage, la transmission de notre politique de protection de la vie privée au personnel approprié, assortie d'instructions d'agir conformément à ses principes, et des dispositions contractuelles avec nos agents de mise en marché et nos concessionnaires agréés visant le respect des principes de notre politique de protection de la vie privée.

 

Accès à vos renseignements personnels et corrections s'y rapportant : Sous réserve des exceptions stipulées par les lois applicables, nous fournirons sur demande écrite vos renseignements personnels particuliers recueillis sous une forme généralement intelligible. Si vous avez des questions ou des plaintes à formuler, ou si vous désirez modifier votre consentement ou le retirer, ou apporter des changements à vos renseignements, veuillez communiquer avec :  Amy Luley, CABO Yachts, 9780 Rancho Road, Adelanto, CA, 92301; Phone: 760-246-8917, Fax: 760-246-1957, E-mail: Amyl@Caboyachts.com

Vous pouvez retirer le consentement nous autorisant à utiliser vos renseignements personnels en tout temps, à moins qu'un tel retrait n'empêche l'exécution d'obligations légales, ou transmettre des corrections moyennant un préavis de 30 jours à notre intention. La loi nous oblige à vous fournir des renseignements à l'égard des rappels de produits et d'autres questions relatives à la sécurité des produits. Par ailleurs, le retrait de votre consentement peut porter atteinte à notre capacité de vous fournir des produits et des services et de maintenir notre relation. Veuillez noter que le fait de nous aviser n'entraînera pas le retrait du consentement accordé à votre concessionnaire, qu'il faudrait joindre séparément.

 

Obtention du consentement : Pour toute communication supplémentaire requise, nous obtiendrons votre consentement en vue de la communication à d'autres personnes ou organismes et à d'autres fins que ce qu'énoncent les présentes, à moins que la loi ne le permette par ailleurs.

 

Nous vous remercions de nouveau pour votre clientèle et vous souhaitons de nombreuses années d'expériences nautiques merveilleuses!

 


   Canadian Privacy Policy

 

The information sharing practices described in this privacy policy apply to our current and potential customers, users of our internet sites, recipients of surveys or marketing information, and boating enthusiasts.

 

Policy Jurisdiction

Both the General Privacy Policy and this Canadian Privacy Policy (the “Canadian Policy”) apply to citizens of Canada except that, for such persons (and only for such persons), where the provisions of the General Privacy Policy and the Canadian Policy cannot be construed consistently, the Canadian Policy will govern.

 

Canadian Privacy Standard

The Personal Information Protection and Electronic Documents Act (“PIPEDA”) imposes requirements regarding the collection, use, and disclosure of personal information in relation to our commercial activities, as does private-sector privacy legislation in Quebec , Alberta and British Columbia .

 

This Canadian Policy applies to all personal information about you that we collect, hold, use and disclose, regardless of the way in which we collect it (i.e. whether through a site or otherwise).

 

Personal Information

Under federal Canadian privacy laws (and in this Canadian Policy), personal information is generally any information about an identifiable individual. It may include your name, age, mailing address, residential phone number, or e-mail address, and personal history, including income, financial, credit, and family information, billing history, and information concerning your purchases with our companies. The term, personal information , does not include your name, business title, business address, or business telephone number in your capacity as an employee of an organization or enterprise.

 

Collection of Personal Information

We collect personal information from correspondence, product registration cards, surveys, faxes, e-mails, telephone inquiries, web forms, and other means of communication. We collect such information when you order or agree to purchase or avail yourself of goods or services, as well as in the case of registrations to track warranty rights and obligations, to provide product information (whether with regard to recalls or otherwise), and other lawful purposes. We often collect personal information from you or from third parties and as agents on behalf of third parties, where we have obtained the requisite consent to do so or as otherwise permitted by law. Third parties include, as examples, organizations for whom we provide services to you or on your behalf, organizations that perform outsourcing and other services for us. WE WILL NOT SELL YOUR PERSONAL INFORMATION OR SUBJECT YOU TO TELE-MARKETING OR UNSOLICITED E-MAIL.

 

How We Collect Personal Information Our authorized dealer provided us with personal information collected at the time of your boat order/purchase with other product registration data and will continue to provide us with warranty and servicing information on your boat. We will send you customer satisfaction surveys which you may elect to return to provide us with information on your boat purchase and your servicing needs. Your personal information may be gathered by or shared with our marketing providers and affiliated companies, who have comparable levels of privacy protection, for the purposes described in this statement. Our employees, dealers, and marketing providers collect your personal information when you request information about our companies and from surveys, promotions, contests, correspondence, your e-mails, telephone inquiries, web forms, and other communications.

 

How We Use & Disclose Personal Information : Unless you advise us otherwise, our employees, authorized dealers, affiliated companies, and our marketing providers may generally collect, use, disclose, hold, and file your personal information for the following purposes: (1) Providing goods, brochures, information, incentives, and/or services to you or on your behalf; (2) Fulfilling the terms of our limited warranty or other service obligation; (3) Facilitating recalls or service campaigns if necessary; (4) Reviewing goods and/or services provided to you in product, services, and market analyses; (5) Ensuring your satisfaction through surveys or other contacts; (6) Administration, billing, accounting, and collections; and protecting against fraud and error; and (7) Investigating a breach or a contravention of a law, complying with a subpoena, warrant, court order, or as required or otherwise permitted by law. WE WILL NOT SELL YOUR PERSONAL INFORMATION OR SUBJECT YOU TO TELE-MARKETING OR UNSOLICITED E-MAIL.

 

Sharing Your Personal Information : We identify to whom, and for what purposes, we disclose your personal information. For example, we may disclose your personal information:

 

•  To any of our offices, facilities or sister companies in connection with the provision of goods and/or services to or on behalf of our customers, and for administrative or management requirements, including analysis of relevant products, services, and markets;
•  To third-party service providers with whom we have a contractual agreement and who have comparable levels of privacy protection, for the processing related to goods and services provided to, or on behalf of, customers, and for administrative or management requirements;
•  To such persons for which you provide your consent; and
•  For the specific purposes declared (or not limited by) the section below titled “Limitations”;
•  As otherwise permitted by law.

 

Obtaining Consent : Except when otherwise permitted by law, we obtain the requisite consent prior to collecting and, in any case, prior to using or disclosing your personal information for any purpose. You may provide your consent to us orally, in writing, by electronic communication, or any other means reasonably capable of conveying your consent. We will obtain your express consent if we collect, use or disclose sensitive information. Your consent may also be intrinsic to the circumstances such as in the case where you have already provided personal information to us and you maintain your relationship with us or where you provide our representatives with your phone number so that we can contact you. Except when otherwise permitted by law, we will only use the information for the purpose for which it was given. From time to time, we may collect, utilize, or disclose your personal information based on your consent and as otherwise permitted by law.

 

In certain circumstances, as permitted or required by law, we may collect, use, or disclose personal information without your knowledge or consent. These circumstances include (where applicable) information about individuals that is publicly available, where collection or use is clearly in the interests of the individual and consent cannot be obtained in a timely way, to investigate a breach or a contravention of a law, to comply with a subpoena, warrant, court order, or as required or otherwise permitted by law.

 

If any supplementary disclosure is required, we will obtain your consent for disclosure to other persons or organizations and for other purposes than stated herein, unless otherwise permitted by law.

 

Third Parties

We ensure that third parties that are engaged to provide products or services on our behalf and are provided with personal information are required to observe the intent of this Canadian Policy by having comparable levels of security protection or, when required, by assuring us (through a confidentiality agreement) that they will not use or disclosure the personal information for any purpose other than the purpose for which the personal information was communicated.

 

Limitations

We only collect the personal information necessary to fulfill the purposes identified to you prior to or at the time of collection, or any other reasonable and legitimate purposes or as required by law.

 

We do not use or disclose your personal information, except for the purposes for which it was collected, or new purposes to which you have consented, or as required or otherwise permitted by applicable law.

 

We do not, as a condition of supplying goods or services to you or on your behalf, or as an administrative or management requirement, require consent to the collection, use or disclosure of personal information beyond that reasonably required for such purposes, or to comply with its obligations under applicable law.

 

Retention of Personal Information

We may keep a record of your personal information, including correspondence or comments, in the applicable file specific to you. We will utilize, disclose, or retain your personal information for as long as necessary to fulfill the purposes for which it was collected and for legal or business requirements. We will establish minimum and maximum retention periods and procedures for maintaining and destroying your personal information.

 

Costs

We expect to provide access without charge as a general matter. However, we reserve the right to collect a reasonable charge when you request the transcription, reproduction, or transmission of such information. We will notify you, following your request for transcription, reproduction, or transmission, of the appropriate amount that will be charged. You will then have the opportunity to withdraw your request.

 

Identification in Connection with Requests

We may require that you provide us with sufficient identification of your identify before we provide information about the existence, use, or disclosure of your personal information in our possession. Any such information shall be used only for this purpose.

 

Safeguards

We use security safeguards appropriate to the sensitivity of personal information to protect it from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. These safeguards include physical measures, such as restricted access to offices and equipment, organizational measures, such as security clearances, and publishing this policy to appropriate personnel with instructions to act in accordance with its principles (for example, limiting access on a “need to know” basis), and technological measures, such as the use of passwords and/or encryption.

 

Access, Withdrawal, and Correction to Your Personal Information : Subject to the exceptions provided by applicable law, we will provide upon written request your specific personal information collected in a form which is generally understandable. You can withdraw consent for us to use your personal information and/or send you marketing materials or correct your information at any time upon providing us with 30-day notice, unless withdrawing consent would impede the performance of legal obligations.  Please direct corrections, withdrawals of consent, complaints or other inquiries regarding personal information to: Amy Luley, CABO Yachts, 9780 Rancho Road, Adelanto, CA, 92301; Phone: 760-246-8917, Fax: 760-246-1957,

E-mail: Amyl@Caboyachts.com

 

We are required by law to provide you with information for product recall and other product safety related purposes. The withdrawal of your consent may also adversely affect our ability to provide products and services to you and to maintain our relationship. When applicable, we will advise you in writing if we cannot meet your requests within this time limit. When applicable, you have the right to make a complaint to the appropriate privacy commission with respect to this time limit. Please note, notifying us will not result in withdrawing consent from your dealer, who should be contacted separately.

 

For More Information on Cabo Yachts Privacy Policies Contact:

 

Brunswick Chief Privacy Officer

Brunswick Corporation, 1 North Field Court, Lake Forest, IL 60045, USA

Telephone: (847) 735-4430; Fax: (847) 735-4330